Community Health Advocates (CHA) creates a range of publications to educate consumers and advocates on how to get, keep and use health coverage.

Please find below a full list of Community Health Advocate's publications.

Each is marked with a letter: an (A) if the publication is intended for use by advocates and a (C) if it is intended for use by consumers. Please note that this is only a guide as readers are free to view all materials.

Case Management Booklet

Explains to Medicaid Managed Care, Family Health Plus and Child Health Plus consumers what case management is and how to get case management services from your health plan.

  • Download - CASEmanagementfinal_V2_GC_website_format.pdf
  • Download - CaseManagementSpan_GC_V2_website_version.pdf
  • Download - CaseMgmt_Chinese.pdf
  • Download - CaseMgmt_Korean_LO20RES.pdf
  • Download - CaseMgmt_Polish_LO20RES.pdf

CHA 2012 Annual Report
(A, C)

This report highlights the successes and health care system challenges of the CHA program in 2012.

CHA 2011 Annual Report
(A, C)

This report highlights the successes and health care system challenges of the CHA program in 2011.

  • Download - 2011_CHA_Annual_Report_-_Low-res.pdf

CHA 2010 Annual Report

The 2010 Annual Report of the Community Health Advocates describes the important role consumer assistance programs play in helping the uninsured become insured, and once insured, helping consumers become effective participants in the health care system.

CHA Brochure

Find out more information on CHA services, locations and how we can help.

Charity Care

Find out how to access charity care, or hospital financial assistance, and get your hospital bills covered.

  • Download - Hospital_Financial_Assistance_One_Pager_4-7-11.pdf

Consumer Rights and Responsibilities Script

Information Session designed as an interactive training to educate human service providers about managed care.

  • Download - Rights__Resp_Info_Session_Script_FINAL__5-26-09_.pdf

Eligibility & Enrollment Script

Information Session designed as an interactive training to educate human service providers about the problem of the uninsured in their communities and how NYC MCCAP can help consumers to get public health insurance coverage and keep it.

  • Download - EligibilityEnrollment-script.pdf

Health Care Reform Explained
(A, C)

Learn what is in health care reform for you.

  • Download - Health_reform_kids_3-14-12.pdf
  • Download - Health_Care_Reform_for_Employers.pdf
  • Download - Health_Care_Reform_for_Immigrants.pdf
  • Download - Health_Care_Reform_for_Seniors.pdf
  • Download - Health_Care_Reform_for_Young_Adults.pdf

Health Reform Works - HCFANY Story Booklet
(A, C)

Find out how the Affordable Care Act has already made a difference for New Yorkers

Healthy NY FAQs on the High Deductible Health Plan (HDHP)

FAQs on how the HDHP option may affect the coverage choices for people currently enrolled in Healthy NY

  • Download - Healthy_New_York_FAQs_102011_with_Logo.pdf

Help Paying for your Medicare Costs

Provides information for consumers with limited incomes about programs that help pay for Medicare coverage.

HIV+ Script

Information Session was designed as an interactive training to educate human service providers about public health insurance programs for individuals with HIV/AIDS.

  • Download - MCCAP_HIV_Script_FINAL_11-5-09_Approved.pdf
  • Download - HIV_Info_Session_Brainstorm_and_Evaluation_8-13-09.pdf

Hospital Financial Assistance One-Pager

Making Health Reform Work: State Consumer Assistance Programs

  • Download - Making_Health_Reform_Work_State_Consumer_Assistance_Programs.pdf

Marriage Equality

Now that same-sex marriages are legal in New York State, what does that mean for you and your partner regarding health insurance?

  • Download - Marriage equality act English.pdf
  • Download - Marriage equality act_Bengali.pdf
  • Download - Marriage equality act_Chinese.pdf
  • Download - Marriage equality act_Korean.pdf
  • Download - Marriage equality act_Punjabi.pdf
  • Download - Marriage equality act_Spanish.pdf
  • Download - Marriage equality act_Urdu.pdf

Medicaid Beneficiaries Living with HIV/AIDS Joining a Managed Care Plan

This publication explains how Medicaid Managed Care will affect your insurance and explains the enrollment process.

Medicaid Managed Care Fact Sheets

These fact sheets from MMNY help consumers and consumer advocates wade through the complicated changes happening in Medicaid Managed Care in New York.

  • Download - MMNY_managed_care_fact_sheets_Oct11.pdf

NY State of Health Fact Sheet
(A, C)

NY State of Health is the official online health plan marketplace for New Yorkers, and the only place where you can check your eligibility and apply for financial assistance. It is an easily accessible, one-stop-shop where you can compare costs and coverage, and buy a plan from a certified group of health issuers.

Options for the Uninsured Booklet

Guide to help people learn about the range of ways you can get access to health care and/or health insurance.

  • Download - Options_for_the_Uninsured_FINAL_May_2011.pdf
  • Download - Options_for_the_Uninsured_FINAL_Spanish.pdf
  • Download - Options_for_the_Uninsured_-_Korean_FINAL.pdf

Out-of-Network Emergency Care and Health Care Reform
(A, C)

Health care reform provides new protections for insured consumers who receive out-of-network emergency care.

Rate Increase Complaint Template

Use this summary of HCFANY's complaints and template letter to complain about your rate increase.

  • Download - Rate_Increase_Complaint_Template_2012.docx

Transitioning Into Medicaid Managed Care

The questions and answers on this sheet will help you understand your rights during the transition process.

Benefits Plus - Community Health Advocates - Community Service Society of New York - Health Care For All New York
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