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For People with Medicare

Understand Your Insurance Rights

Access Medical Services

Get Help With Medicare Costs

Coordinate Your Medicare with Other Coverage

Change Your Insurance or Plan

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Understand Your Insurance and Rights

Health insurance can be a very complex system to navigate. Understanding how your health insurance and plan work can take a great deal of time and knowledge. That’s why CHA is here to answer your questions about your insurance and help you understand your coverage and rights, as well as what protections are in place to make sure you have access to medical care. 

For assistance, call Community Health Advocates at 1-888-614-5400.

Access Medical Services

Once you have health insurance, whether public or commercial, it is very important to know your rights and responsibilities when enrolled in a plan.

Not understanding how to use health insurance and managed care results in underutilization of medical services.  This can lead to untreated health conditions, medical debt, and gaps in insurance coverage.

CHA can help you access medical services through your health insurance, such as:

  • Getting Prior Authorization/Referral
  • Selecting/Changing Your PCP Provider
  • Requesting an Out-of-Network Provider
  • Finding help with Transportation
  • Requesting a new Benefits card

For assistance, call Community Health Advocates at 1-888-614-5400.

Get Help with Medicare Costs

Medicare costs, such as premiums and prescriptions, can be high. Fortunately, there are several programs like Medicare Savings Program (MSP), Qualified Medicare Beneficiary (QMB), Specified Low Income Medicare Beneficiary (SLIMB), Qualified Individuals (QI) and Elderly Pharmaceutical Insurance Coverage (EPIC) that assist individuals with such costs. CHA can provide more information on these programs and connect you to them. For more information on these programs, please visit here or visit our publications page for information on getting help with your costs.

 

For assistance, call Community Health Advocates at 1-888-614-5400.

 

Coordinate Your Medicare with Other Coverage

CHA knows that coordinating your Medicare with other coverage, such as Medicaid or commercial insurance, can be difficult. That’s why we’re here to help you coordinate and navigate your various health insurances so that you can optimize services and benefits.

For assistance, call Community Health Advocates at 1-888-614-5400.

Change Your Insurance or Plan

All health plans are not created equal. Health plans offer different benefits and should be selected accordingly to best match your health condition and needs. If you would like to enroll, change or disenroll from your insurance or health plan, CHA can help you by providing information on options and/or the process to disenroll.

For assistance, call Community Health Advocates at 1-888-614-5400.